000 00583nam a2200253Ia 4500
008 161121s9999 xx 000 0 und d
020 _a1-85604-204-9
041 _aENGLISH
082 _a2 N6
100 _aPINDER ( Chris ); MELLING ( Maxine)
245 0 _aProviding customer - oriented services i
260 _c1996
260 _cLibrary Association Pub.,
300 _a1-187
300 _b0
300 _fPaper
365 _b0
365 _dRuppes
366 _ePURCHASE
563 _aHard Binding
590 _aUG
650 _aLIbrary Science
942 _cBK
999 _c63323
_d63323